The data protection management system enables you to manage consents and opt-outs centrally, comprehensively and in a manner that is traceable at all times. All privacy notices are recorded at every touchpoint, stored in an audit-proof manner and implemented with immediate effect. This allows you to maintain control over all consent and opt-out statuses – across all systems and in compliance with the GDPR. Whether in the automotive, telecoms, energy supply or retail sectors – the Privacy Hub is the central platform for data protection-compliant customer communication within complex system landscapes and multi-tiered sales structures at all touchpoints.
Requirements for the data protection management system
Centralised storage
All consents and objections must be recorded and managed across all systems.
Audit compliance
The creation and amendment of consents and objections must be documented in full and in a tamper-proof manner.
Immediate effect
Restrictions and authorisations must take effect immediately across all connected systems and processes.
Touchpoint integration
It must be possible to capture data at all touchpoints – online, offline and through partner sales channels.
Real-time validation
Before any contact is made, the current status must be checked automatically.
Transparency per customer
The status of consents and objections must be clearly traceable at all times.
Avoiding redundant DSE surveys
Repeated or unnecessary requests for consent should be avoided.
Compliance and security
Statutory requirements and internal guidelines must be strictly adhered to.
Reporting capability
Status, changes and usage must be analysable and auditable.
Our structured process
Your benefits at a glance
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Centralised storage of all consents and objectionsConsistent, system-wide management of your data protection processes.
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Immediate blocking across all communication channelsLegally compliant implementation without the need for manual coordination.
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No duplicate or unnecessary DSE surveysAn optimised customer experience through consistent processes.
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Full transparency regarding the status of each customerA solid basis for audits and enquiries from the authorities.
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Standardised reporting and process controlCentralised management and monitoring of all data protection activities.
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Compliance with legal requirements and internal guidelinesMinimising risks and fines.
Information (year)
Data protection made simple, centralised and transparent.
The Privacy Hub ensures that all customer interactions comply with data protection regulations – they are transparent, secure and can be verified at any time. You reduce risks, avoid fines and build trust with your customers.
Contact
Let’s work together to make your data protection processes efficient and audit-proof – please get in touch.
FAQ
A Privacy Hub is a centralised platform for managing GDPR consents and objections. It ensures that all consents and opt-outs are recorded and stored across all systems and at all touchpoints, and are automatically taken into account in all customer communications – ensuring maximum transparency and legal certainty.
The Privacy Hub records all consents and changes in an audit-proof manner and automatically checks the current status before any contact is made. This ensures that legal requirements and internal policies are consistently adhered to and minimises risks such as unauthorised contact.
Yes, the Privacy Hub is designed for complex system landscapes and can be seamlessly integrated into existing CRM, marketing and sales systems. It works across all touchpoints – online, offline and in partner sales. REST APIs, data streams or batch interfaces can be used for integration.
Businesses benefit from centralised management, immediate blocking in the event of discrepancies, and complete transparency. At the same time, the customer experience is improved, as unnecessary duplicate enquiries are avoided and communication remains consistent and trustworthy.